Instructions - Payment of Maintenance Fees
Please read the following information before paying industrial design maintenance fees.
Operating System and Browser Compatibility
Review the system requirements and information summary to ensure your system meets the software and browser requirements.
Username and Password
To access the online form, create a username and password by registering with Industry Canada. To retrieve forgotten usernames and/or passwords or to update Industry Canada Registration information, please visit the Industry Canada Registration webpage.
Deposit Account Access
To use the deposit account payment option, you must first contact CIPO's Finance and Administration Directorate in writing to grant access to your deposit accounts to authorized Industry Canada User(s) in your firm.
Please include the name of your firm, deposit account number(s), and the Industry Canada User account number(s).
Send your request to CIPO's Finance and Administration Directorate by:
- 819-953-CIPO (2476), 819-953-OPIC (6742)
- Mail to the attention of:
Canadian Intellectual Property Office
Finance and Administration Directorate
Place du Portage I
50 Victoria Street, Room C-114
Gatineau QC K1A 0C9
Help with Technical Problems
For username, password or server error messages, please contact the Industry Canada Help Desk at 1-800-328-6189 (Canada) or 613-954-5031. Business hours are from 8:30 a.m. to 5:00 p.m. (ET); email: email@example.com.
For questions related to CIPO's online forms, please contact CIPO's Client Service Centre.
To report a technical problem, please complete the Technical Problem Report form.
- Enter the Registration number(s) to be maintained
- Fee Payment
- View Payment Receipt(s) and Maintenance Confirmation Letter(s)