Are photocopy shops permitted to reproduce works protected by copyright?
The Copyright Office cannot offer advice as to whether a particular act is acceptable or constitutes infringement. Any such issues should be resolved with the help of a legal professional knowledgeable in the area of intellectual property.
Authorizations and licences related to the reproduction of works protected by copyright are usually administered by collective societies which are regulated by the Copyright Board of Canada. You may obtain further information regarding collective societies, along with contact information at the Copyright Board of Canada's website.