Annual Report 2007-08

Moving Forward

Advancing the Marketplace

Moving Forward: Advancing The Marketplace (PDF - 1.2 MB - 78 pages)

Message from the CEO

The year at a glance

Introduction

Strategic direction: Client services

• Patents
• Patent Appeal Board
• Trade-marks
• Trade-marks Opposition Board
• Copyrights
• Industrial designs
• Integrated circuit topographies
• Accessible, user-friendly products, services and processes
• Clear, consistent, accurate and comprehensive communications

Strategic direction: Outreach

Strategic direction: IP administrative framework

Strategic direction: International activities

Strategic direction: Our people

Strategic enablers

• Management and accountability
• Internal and external communications
• Information and technology

Conclusion

Audited financial statements

• Management report
• Notes to financial statements

Additional financial information

• Revolving fund
• Management report
• Income statement

Appendices

Appendix A Organizational structure 2007–08

Appendix B Financial charts

Appendix C Statistics

Appendix D Client service standards

Appendix E Management team and business development officers