Canadian Intellectual Property Office
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Client Service Centre Products and Services

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General services

Product or service
Turnaround time*
Fee (C$)
Respond to telephone enquiries or voice mails
Immediately or within 24 hours
none
Respond to general correspondence, email and fax requests
2 working days upon receipt in the Client Service Centre
none
Provide access to an information officer (on site)
10 minutes
none
Send intellectual property publications
2 working days
none
Provide access to automated search tools (on site)
Based on the availability of workstations
none
Provide access to stored reference documents
 
 
on site
1 working day
none
off site
within 3 working days**
none
Conduct an Item 24 search
2 working days**
$20
Conduct a Section 11 search
5 working days**
$100

Patent products

Product or service
Turnaround time*
Fee (C$)
Send photocopies of documents in paper or electronic form
within 3 working days**
 
  1. if the person requesting makes the copy using the Public Search Room equipment
     
    $0.50 per page
  2. if the Office makes the copy
     
    $1 per page
Provide a copy of a document on CD-ROM
within 3 working days**
 
  1. for each request
     
    $10
  2. for each patent or application to which the request relates
     
    $10
  3. if the copy is requested on a physical medium, for each physical medium requested in addition to the first
     
    $10
  4. for each additional 10 megabytes or a part thereof exceeding 7 megabytes
     
    $10
Note: This service will be available only for certain patent documents, applications open to public inspection and granted patents that are already available in the Canadian Patents Database
 
Send certified copies of documents in paper form
within 3 working days**
 
  1. for each certification
     
    $35
  2. for each page
     
    $1
Provide information concerning the status of a patent application or patent
2 working days**
 
  1. for each application or patent
     
    $15
Provide intellectual property data and images on CD-ROM (only those patents open to public inspection and granted are available)
5 working days after the licence agreement is signed
Fee will vary depending on licence agreement terms
Provide new and updated bibliographic data that include abstracts and claims (available on CD-ROM or file transfer protocol (FTP) format)
1 working day after the licence agreement is signed
Fee will vary depending on licence agreement terms

Trade-mark products

Product or service
Turnaround time*
Fee (C$)
Send photocopies of documents in paper or electronic form
within 3 working days**
 
  1. if the person requesting makes the copy using the Public Search Room equipment
     
    $0.50 per page
  2. if the Office makes the copy
     
    $1
Send certified copies of documents in paper form
within 3 working days**
 
  1. for each certification
     
    $35
  2. for each page
     
    $1

Copyright products

Product or service
Turnaround time*
Fee (C$)
Send certified copies of documents in paper form
within 3 working days**
 
  1. for each certification
     
    $35
  2. for each page
     
    $1

Payment methods:

Cash, cheque (payable to the Receiver General), credit card (VISA, Master Card, American Express), Interac, magnetic card or CIPO deposit account.

Notes
*These turnaround times are met when the request is submitted with proof of payment.
**Some exceptions may apply due to delays in receiving materials from archives.

Date Modified: 2009-12-23

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